Welcome to I Love Glassart, the online home of I Love Glass Art a passionate studio dedicated to creating breathtaking handcrafted glass artistry. We specialize in custom decorative glass panels, elegant vases, sophisticated bowls, artistic lighting fixtures, architectural features, and meaningful personalized gifts that transform spaces and celebrate special moments. This Privacy Policy explains how we collect, use, protect, and handle any personal information you provide when visiting our website or engaging with our services. Your trust is incredibly important to us, and we are committed to safeguarding your privacy in full compliance with applicable Indian data protection laws and best industry practices. We only collect information that is necessary to deliver our services, process your inquiries, fulfill custom orders, and improve your experience on the site. This policy applies to all visitors, customers, and anyone who interacts with I Love Glassart. We do not sell, rent, or trade your personal information to third parties for marketing purposes. By using our website, you consent to the practices described in this Privacy Policy. We may update this policy from time to time, and any changes will be posted here with the updated effective date.
We collect only the information you voluntarily provide when you contact us, request a quote, place a custom order, or communicate with our team. This may include your full name, email address, phone number, shipping/billing address, and specific details about your custom glass art project such as dimensions, design preferences, materials, or personalization requests. We may also receive information indirectly through our secure payment processor when you make a purchase (such as transaction reference numbers), but we do not store your full payment card details on our servers.
Your personal information is used solely to respond to your inquiries, prepare accurate quotations, process and fulfill custom glass art orders, coordinate production and delivery schedules, communicate important updates about your project, and provide post-purchase support. We may also use your contact details (with your consent where required) to send transactional emails related to your order status, delivery notifications, or requests for design feedback. We do not use your information for unrelated marketing or promotional purposes unless you have explicitly opted in.
We share your personal information only with trusted service providers who assist us in operating our business and delivering your orders. This includes our shipping and logistics partners (for delivery), payment gateway providers (for secure transactions), and occasionally professional installers or fabricators when required for large architectural projects. All third parties we work with are contractually obligated to protect your information and use it only for the specific purpose we have engaged them for. We do not share, sell, or disclose your personal data to any other third parties for marketing or unrelated purposes.
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. Our website uses industry standard encryption (SSL/TLS) for secure data transmission during inquiries and checkout processes. While no method of transmission over the internet or electronic storage is 100% secure, we continuously review and enhance our security measures to protect the confidentiality of your data, especially given the custom and often high value nature of our handcrafted glass art pieces.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For completed custom orders, we typically keep project related details (including design specifications and contact information) for up to 7 years to assist with warranty claims, future re orders, or reference work. After this period, or when the information is no longer needed, it is securely deleted or anonymized unless you request earlier deletion (subject to legal retention obligations).
You have the right to access, correct, update, or request deletion of your personal information that we hold. If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframes required by applicable law. You may also withdraw any previously given consent for specific uses of your data (where consent was the legal basis), though this may affect our ability to continue processing your custom order or provide certain services.
While I Love Glass Art primarily operates in India, some of our service providers (such as international shipping carriers or cloud hosting services) may be located outside India. Whenever personal data is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including the use of standard contractual clauses or equivalent mechanisms where required.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to reach out to us. We are committed to addressing your privacy concerns promptly and transparently. Thank you for trusting I Love Glass Art with your vision and for supporting handcrafted Indian glass artistry.